Privacy Policy

Rotech Company Limited ("Rotech Systems", "we", "us", or "our") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website (rotech.co.tz) and our services.

Information you provide to us:

• Contact Information: When you use our contact forms, we collect your full name, work email address, and phone number.
• Inquiry Details: We collect the contents of your messages and your selected areas of interest (e.g., software, hardware, services).
• Newsletter Subscriptions: We collect your email address when you opt-in to receive updates and marketing communications from us.

Information collected automatically:

• Usage Analytics: We use first-party, anonymized session tracking to understand how visitors interact with our website. This includes page views, time spent on the site, and referring URLs. We do not use third-party advertising trackers or cross-site tracking cookies.

We use the collected information for the following purposes:

• To respond to your inquiries and provide customer support.
• To deliver requested quotes, technical consultations, or product demonstrations.
• To send you our newsletter and promotional materials (only if you have subscribed).
• To improve our website's performance and user experience via anonymous session analytics.

Your personal data is stored securely on our internal servers. We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or alteration. We do not sell, rent, or trade your personal information to third parties.

You have the right to request access to the personal data we hold about you, to request corrections, or to request the deletion of your data.

Opting out of communications: If you have subscribed to our newsletter, you can unsubscribe at any time by clicking the "unsubscribe" link provided at the bottom of our emails or by visiting our Unsubscribe page.

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at: